Electronic Thermoregulation Systems
F.A.Q. 2019-05-15T12:38:58+00:00
I’ve got a TiEmme elettronica controller, mounted on a Fireplace / Pellet Stove / Wood Stove / Boiler / Solar Panel Plant . I would like to replace it with a similar one but with more features, I’ve seen it installed on a new product / I saw on your website, may I order it directly from you? 2018-04-26T18:21:32+00:00

TiEmme elettronica doesn’t sale directly to private, only to manufacturers of the final product. You must contact the manufacturer / dealer of your machine / plant, which will tell you if the new controller that you want is compatible with the machine/ equipment in your possession, and in that case they will supply it directly. If it is a standard product for heating fireplaces or wood stove, we can refer you to a dealer in your area.

I’ve got a TiEmme elettronica controller, mounted on a Fireplace / Pellet Stove / Wood Stove / Boiler / Solar Panel Plant. The controller doesn’t work / is broken / is damaged by lightning, etc… Who should I contact? 2018-04-26T18:20:45+00:00

TiEmme elettronica doesn’t give direct assistance to private users, but it only serves manufacturers directly. If the problems is not within the cases presented in the User Manual, please contact the Manufacturer Company of your machine / plant, which will give you immediate telephone assistance, or, in the case of replacement / repair, under warranty or not, they will indicate the nearest service Centre you can contact in order to carry out all the necessary operations.

I’ve got a TiEmme elettronica controller, mounted on a Fireplace / Pellet Stove / Wood Stove / Boiler / Solar Panel Plant. The controller shows ERROR messages, etc…. 2018-04-26T18:19:39+00:00

Your product is equipped with a MANUAL for the Installer and for the USER, make sure that it has been supplied by your dealer / manufacturer, and find on it how to solve the most frequent cases of ERROR messages or machine malfunctioning. The reading of the MANUAL is appropriate and necessary for the first installation and ignition because there are some advice and information for the proper installation and use of the product, and it helps preventing problems or damages caused both by installation and an incorrect use.